Your account. Your choice.

Delete your TennisFeel account.

You can request deletion of your account and associated personal data here. You do not need to reinstall the app or sign in to this website.

Request by email

Send your request to Lukas.

Send an email from the address registered to your TennisFeel account. Use the subject TennisFeel account deletion and say that you want your account and associated data deleted.

Email my deletion request

This opens a draft in your email app. Review it and press Send to submit your request.

No email app configured? Copy this address into your email service:tennisfeel.deleteacc@gmail.com

Never send your password, payment details or identity documents in your initial email.

What happens next?

I’m Lukas Gerken, the individual developer of TennisFeel. I personally review deletion requests and may need to confirm that you control the account before deleting its data.

I’ll reply with any verification steps and the expected completion time, then confirm when deletion is complete. Opening the email draft alone does not submit a request or delete your account.

If you no longer have access to your registered email address, write to the same deletion address and explain this. I’ll help you with an alternative way to verify ownership.

What will be deleted?

  • Your TennisFeel login and private cloud records, including your profile, rackets, strings, stringing history and training records.
  • Your private Stringer Pro client and job records, if you use Pro, and account-linked purchase-access records.
  • Shared conversations and exchange jobs involving your account. These shared records also disappear for the other participant.

Copies and retained information

Equipment and job copies that another person already imported into their own records are separate. They are not automatically removed from that person’s account. You can ask me for help with a privacy request concerning those copies.

Website requests cannot remotely erase offline data on your devices. After cloud deletion is confirmed, remove the app and its local data from devices you no longer use.

Store transaction records remain subject to Apple’s or Google’s retention policies. Backup copies and service-provider logs may remain until their retention periods end. If information must be retained for a legal or security reason, I’ll explain what is retained, why and for how long in my reply.

Subscriptions are separate

Deleting your TennisFeel account does not automatically cancel an Apple or Google subscription or request a refund. Manage these through the store where you purchased them. You can still submit your deletion request now.

Contact

Lukas Gerken · TennisFeel

Sonnenbergstrass 9B, 8610 Uster, Switzerland

Account deletion: tennisfeel.deleteacc@gmail.com

General support and privacy: tennisfeel.com@gmail.com